My review - Flex Associate Hertz Employee Review

3.0
3 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Some team members are great to work with. Look out for each other and make work enjoyable.

Cons

Pay is less then desirable, some show favoritism to employees, everyone do not have to go by standards when it comes to customer service. One manager do not allow you to do your job effectively because of micromanagement in front of customers and takes over the conversation between you and the customer. Communication is lacking. Also majority of the team works on off days and a couple do not have to. We run out of cars to much and the team gets the blame. Takes to long to get uniforms for new hires.

Explore other reviews about Hertz

5.0
18 Jan 2026
Recommend
CEO approval
Business outlook

Pros

No micromagement , You earn incentives when customers forget to fill the gas , also when the car was damaged and they accept to pay , managers are nice , deal with Karen and difficult customers sometimes , rush hours where there is no room for cars but it is worth it

Cons

Fluctuate schedule you might work middle shift today , tomorrow you work early morning shift like 5AM and next day you work closing shift 1 to 9 PM. It is just bad for me because I just experienced personal household problem so I have only one car in the household so I had to leave

2.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

It is possible to make a difference if you are determined enough. Many engineers work hard and most try.

Cons

The company has a ton of tech debt that it recognized, but is not being addressed. Management controls the time, scope and so quality is falling. The people they have hired lack fundamentals understanding of software development practices. The company often will make decisions to save small amounts of money with their facilities and tools they give to employees without understanding the opportunity cost that was lost. Overtime is required. You can't work here if you want to have a family or keep your family from hating you. Title inflation is real. Many people are actually performing one level down from their stated title and those that are not are only not failing due to putting in crazy hours. Middle management wont stickup for their people to ensure they are not burning out. They see it happening multiple times in front of them and they do nothing.

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