Still one of the best software companies to work for!! - Anonymous employee Intuit Employee Review

4.0
11 Dec 2008
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Intuit has been the best place I have worked so far in my career. The company some very smart people and employees are treated very well. Work-life balance is a big deal at every level, and this drives employee engagement - I have seen employees give 110% percent all the time partly due to this. The company's products are very respected by almost anyone you talk to inspite of all the talk about still being stuck in the 90s. QuickBooks and TurboTax (both desktop and online versions) are still two of the most respected brands in consumer software.

Cons

Intuit is stuck in this place between having great products to building more great products to drive the next growth phase of the company. But somehow it hasn't figured out how to make the magic happen again (it has done it several times in the past). This turmoil is currently making it quite stressful at most levels in the company. The company has done a great job at inspiring innovation at the "white space" level, but has not succeeded as yet in taking it to the commercial level. There are a couple of inspirational leaders at the top (including Brad Smith), but that's it - not quite enough for a company striving to get into it's next major growth phase. There is no strong technologist on Brad's staff - glad to know he is serious about filling that role. The person just put into the Chief Innovation Officer role isn't quite an inspirer of innovation! Business leaders don't seem to know where the growth is going to come from either. On the global front, it's all been lip sync so far. The global team has been at it for almost a year now (Brad talked about it being a priority when he first came on board as CEO). There are some very obvious things they don't seem to get e.g. if you want to build global products, you can't do it with your execs, strategy folks, PMs etc. based in the US! You have to get these local experts on the ground where you want to build product for.

Explore other reviews about Intuit

5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great engineering culture, supportive team, strong mentorship, and meaningful intern projects with real product impact.

Cons

Large company processes can sometimes make onboarding and finding the right information slower at first.

5.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

I really enjoyed working with Intuit because it was a fast paced environment that pushed me to grow professionally. I appreciated the strong focus on customer experience, the support from leadership, and the opportunity I had to advance into a Tier 2 role within the same season. It strengthened my communication, problem solving, and multitasking skills while allowing me to help customers during stressful situation

Cons

One challenge for me was feeling somewhat disconnected from upper management and operations leadership at times. Most of my direct support and communication came from my team leads, who were very hands on and helpful. I tend to work best in environments where there is strong visibility and engagement from leadership across all levels.

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