A 35 Year Old Start-Up That Makes A Difference! - Management Intuit Employee Review

5.0
24 Sept 2018
Recommend
CEO approval
Business outlook

Pros

Intuit is a mission-driven, values-based culture that invests in employees and is obsessed with delighting its customers. Every employee is treated as an owner, taught the innovation and design practices that drive a culture of reinvention and continuous improvement, and fosters a performance-driven culture where "kindness is not mistaken for weakness". Honestly, the best kept secret in the Silicon Valley, although it isn't really a secret since it has ranked in the top 100 best places to work for seventeen consecutive years, serves ~50M customers and has a stock price that has appreciated 550% since 2010 while the NASDAQ has appreciated 250%!

Cons

Intuit remains "constructively dissatisfied" with its yet unattained goal to move at the speed of a start-up. It continuously focuses on speeding up decision-making, refreshing technology and tools to enable productivity and velocity, and celebrating "mistakes and failures" as an opportunity to learn. The company openly discusses these areas and works at improving them daily, but simply isn't where it wants or needs to be yet.

Explore other reviews about Intuit

5.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

I really enjoyed working with Intuit because it was a fast paced environment that pushed me to grow professionally. I appreciated the strong focus on customer experience, the support from leadership, and the opportunity I had to advance into a Tier 2 role within the same season. It strengthened my communication, problem solving, and multitasking skills while allowing me to help customers during stressful situation

Cons

One challenge for me was feeling somewhat disconnected from upper management and operations leadership at times. Most of my direct support and communication came from my team leads, who were very hands on and helpful. I tend to work best in environments where there is strong visibility and engagement from leadership across all levels.

4.0
23 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Amazing people who are friendly, collaborative and smart. Great benefits and beautiful facilities. Mission and values driven.

Cons

CEO is overly focused on stock price. He has eroded the culture and trust among employees, customers, and accountants through overly aggressive goals/price hikes. Senior leaders have become a revolving door the past few years which leads to lack of understanding in how things work, which leads to indecision, bad decisions and reversed decisions.

1
See reviews by: Helpful|Rating|Date|All