Inside Sales - Anonymous employee Intuit Employee Review

2.0
17 Oct 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Worked at Intuit for a number of years. Have been through many changes since being in the company, which is very admirable because Intuit is able to adapt and evolve to change very quickly. Intuit has great benefits if you're a fulltime employee. The office is also amazing with stunning views, which makes you want to wake up everyday to come in and do your work.

Cons

Sales org looks great from the surface until you become more exposed to the role. Intuits Sales division has entirely become toxic led by substandard sales leaders and middle management with no sales management experience. Atmosphere and vibe within the sales org is non existent, with some sales agents working with little to no integrity and getting away with it. Your voice is hard to be heard as things can very often get swept under the carpet, with management turning things around making you look like the culprit very easily by saying 'perception is a big thing at Intuit'. Intuit's core values are very often reciprocated, but not followed by leadership in the sales organisation. CRM data is also inaccurate as all agents are given full reign to change and update customer data as they please, creating many loop holes to skew data. Chance of personal development or growth is very unlikely unless you are a 'favourite' among the leaders, and they believe you can be manipulated.

Explore other reviews about Intuit

3.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

Cons

They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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