Where's the growth? - Anonymous employee Intuit Employee Review

4.0
9 Oct 2009
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Pay is very competitive and the work environment is one of balance. Our CEO is very transparent with where we're going, what we've done well and what we need to improve. We do try and balance needs of employees, customers and shareholders. We have a great place to work from our quality facilities, to our social activities.

Cons

Lack of career advancement opportunities. Company hires highly skilled middle management leaders but has no opportunities for vertical advancement...everything is lateral. Also, I think it could use a more seasoned executive team capable of driving more growth. Many of the VP and Directors here would be a rung lower in other businesses. Culture has a not invented here mentality but hopefully the latest couple of acquisitions will liven things up from a group who has gotten stale. Our innovation is often yesterday's news to others. As an example, we're scrambling to expand the outsource game at a time others are realizing it's not everything it's cracked up to be. Penny wise. Dollar foolish.

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3.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

Cons

They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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