Who is looking out for the employees these days? - Anonymous employee Intuit Employee Review

4.0
20 Nov 2009
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Awesome benefits & total compensation packages The people are some of the best and brightest I have ever worked with Passion for solving for the customer Tons of diversity

Cons

With continual organizational/strategic changes, there is no sense of stability to many in the workforce Continual lay-offs/restructuring without a true longer term vision of the workforce needs, leaves many of us fearful that great performance, solid skill-set, and commitment for the company is not enough to stay employeed Career growth can be limiting, if you do not have a deep network of relationships already established Continual changes in leadership and strategy...in the name of innovation, but I am not seeing any innovation actually making it to the marketplace, we seem more focused on acquireing innovation seem to have lost the focus on the Intuit Values, one of thereasons many of us wanted to work here Leadership development has all but disappeared in the last two years...I see front line leaders and mid-level managers struggling to meet the unclear deliverables from senior management with out any help/training/coaching to gain the skills/compentencies they need to succeed Way too much jocking for position on the big enterprise level application programs...we need to be much more competive with the applications/processes that support our businesses, but we continue to allow these expensive programs spiral and underdeliver as the leaders work to keep their fiefdoms intact

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3.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

Cons

They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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