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      Intuit

      Engaged employer

      Intuit reviews

      Used to be great but have driven out their talent and knowledge in the last 4 years - Anonymous employee Intuit Employee Review

      2.0
      3 Jun 2010
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits. Good work / life balance and work from home.

      Cons

      Non-technical management in a purly technical corporation. More emphasis on yearly methodology changes and buzz words than on compentance and achievement. Spent too much time trying to dumb down important information for management but most still not capable of understanding anything technical much less developing actionable items. Complete lack of coaching and training the rank and file for promotion.

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      3.0
      13 Jun 2026
      Service and support specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

      Cons

      They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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