False sense of “we are here for you” - Manager Intuit Employee Review

3.0
18 Jan 2024
Recommend
CEO approval
Business outlook

Pros

Great pay, benefits, and remote work. If you keep your head down and do your job, you will be fine as long as you are not in management.

Cons

Lots of work and not enough hours approved to complete it. You will not know where you rank until it’s bonus time. No one ever knows how the bonus is calculated or why you ranked how you ranked. Every business unit functions differently (not for the better). If you don’t do something game changing RECENTLY, you will never move up into a higher position and don’t take your time moving up because you will not get promoted after a while. Popularity contest atmosphere. You never know when you’ll get fired. Leads want your job and will find a way to get it. Leads are never satisfied - they find things to complain about. Bonus is discretionary and will be reduced if the business unit numbers are not met.

Explore other reviews about Intuit

3.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

Cons

They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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