Don't drink the Blue Juice - Pilot JetBlue Employee Review

3.0
22 Jul 2013
Recommend
CEO approval
Business outlook

Pros

Paycheck deposited ontime, everytime. Company is growing.

Cons

Worst health care in the industry and getting worse every year (higher premiums, higher deductibles, less coverage). Industry leading worst retirement. Below average wages (management promised average of our peer set, one of many lies). Extremely questionable job security in the face of a merger or aquisition. The biggest 'con' though is how management has blatantly lied to its employee groups on many, many occassions, and when confronted, all you get from them is an "oops...sorry. What we meant was...". They misrepresent issues and skew facts in an attempt to run their agenda, hoping the employees aren't smart enough to figure it out. And yes, they have been caught in many lies. Nothing earth shattering or news worthy (you won't see it reported on CNN or MSNBC), but the affect is real--as a whole, most employees do not trust this managment any more. Sad. And this leads to one of the biggest travesties here--the lack of values. Oh, if you were to be hired here at JetPoo, you would be innundated with the "5 Core Values". Safety, Caring, Integrity, Fun and Passion. But these are only for employees to follow. Management is exempt. As I mentioned earlier, they have been caught lying many many times to employees on various issues, so the Integrity value is out the window. Charging more for healthcare that doesn't cover as much as the year before while profits are soaring is just one expamle of the lack of the Caring value. By the way, JetBlue is self insured, meaning they directly control the coverages and costs of their healthcare plans. As for Safety, well that's a slippery slope. I'm not going to say this company operates unsafely (I wouldn't still be here if I did), but let's just say there are many many examples of decisions that management makes where the profitability of a route or schedule trumps common sense and forces employees into less than desirable situations and puts the Safety value in question as well as again demonstrating a lack of Caring and Integrity.

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Recommend
CEO approval
Business outlook

Pros

great place to work for

Cons

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3.0
11 May 2026
Recommend
CEO approval
Business outlook

Pros

Working at JetBlue has a lot of benefits, especially for people who enjoy a fast-paced environment and interacting with others. One of the biggest advantages is the travel perks. Employees get standby flight benefits, which makes traveling much more affordable and gives people the opportunity to visit places they normally might not have been able to. Another major positive is the work environment and company culture. JetBlue puts a strong focus on teamwork, customer service, and treating employees with respect. Many crewmembers build close relationships with their coworkers because everyone works together during busy operations and challenging situations.

Cons

Working at JetBlue also comes with challenges, especially because the airline industry can be very demanding. One of the biggest downsides is the schedule. Many positions require working early mornings, overnight shifts, weekends, holidays, and long hours during delays or bad weather. The schedule can sometimes make it difficult to maintain work-life balance. Another challenge is dealing with stressful situations. Airport operations move very quickly, and employees often have to handle upset customers, flight delays, cancellations, or operational issues while still remaining professional and calm. During peak travel seasons, the pressure can increase significantly.

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