Started early, left late - Airport Operations Crew Member JetBlue Employee Review

4.0
15 Dec 2015
Recommend
CEO approval
Business outlook

Pros

With decent seniority, you have high flexibility with shift bids and access to web-based trade board for schedule. I started when we were young, so seniority was my best friend.

Cons

You are a cog in a giant wheel, and unless you are young and on a mission to advance an airline career, you will not advance to high salaried positions. Cronyism for early-in buddies, and those who brown-nosed their way into whatever cushy position they have, keep the fine jobs few and far between.

Explore other reviews about JetBlue

5.0
28 Apr 2026
Recommend
CEO approval
Business outlook

Pros

great place to work for

Cons

none from my experience there

3.0
11 May 2026
Recommend
CEO approval
Business outlook

Pros

Working at JetBlue has a lot of benefits, especially for people who enjoy a fast-paced environment and interacting with others. One of the biggest advantages is the travel perks. Employees get standby flight benefits, which makes traveling much more affordable and gives people the opportunity to visit places they normally might not have been able to. Another major positive is the work environment and company culture. JetBlue puts a strong focus on teamwork, customer service, and treating employees with respect. Many crewmembers build close relationships with their coworkers because everyone works together during busy operations and challenging situations.

Cons

Working at JetBlue also comes with challenges, especially because the airline industry can be very demanding. One of the biggest downsides is the schedule. Many positions require working early mornings, overnight shifts, weekends, holidays, and long hours during delays or bad weather. The schedule can sometimes make it difficult to maintain work-life balance. Another challenge is dealing with stressful situations. Airport operations move very quickly, and employees often have to handle upset customers, flight delays, cancellations, or operational issues while still remaining professional and calm. During peak travel seasons, the pressure can increase significantly.

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