UX Research - User Experience Researcher Lyft Employee Review

5.0
15 Jun 2018
Recommend
CEO approval
Business outlook

Pros

The most diverse workplace I have ever been in and on average, people here have a very high EQ. The company has a vision I can get behind and I feel like my voice is heard and appreciated. UX research is taken extremely seriously here, unlike in some companies. And it's not just A/B testing; we do lots and lots of in-depth qualitative interviewing and are striving to get out into the field more and more, as well as running surveys and doing analytics on customer data.

Cons

Since the company is growing so fast, things are constantly in flux. But if you're entrepreneurial this won't bother you too much.

Explore other reviews about Lyft

5.0
9 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Work anytime you want. Meet new people. Learn your City and events/ night life. Listen to your music. Good perks provided by LYFT

Cons

Self employed No benefits Vehicle maintenance/ adds lots of miles, wear and tear

2.0
30 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Discovering parts of Las Vegas I wouldn't normally visit. Meeting nice people from all over the Valley and the world.

Cons

With the price of gas right now, my pay for using a mid-sized vehicle averaged out to $8 per hour (before taxes), even after 3 "bonuses." This is less than the Nevada minimum wage of $12. Regardless of what the app tells you, Lyft takes about 2/3 of the earnings for each ride, charging both for the rental and extra fees they claim have to do with the cost of car maintenance. Not sure why maintenance and everyday wear wouldn't be handled by Hertz as a normal part of their fleet ownership, as it would with any other rental. Indeed, if you're doing the Express Driver program, you have to take the car for service after getting a voucher from Hertz. On a different note, the number of riders with no picture or fake names is really high in Las Vegas compared to other places where I've driven. This issue has become a safety concern.

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