Lyft Reviews

Updated Aug 11, 2022

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Found 1,254 of over 3,917 reviews

4.0
76%
Recommend to a Friend
78%
Approve of CEO
Lyft CEO Logan Green
Logan Green
645 Ratings
Pros
  • "They’re always there to help you when you need they are there for the drivers as well as passengers(in 174 reviews)

  • "Flexible hours that you can choose(in 163 reviews)

  • Cons
  • "Some passengers were the absolute worse(in 275 reviews)

  • "The lack of ability to see the final destination of the rides(in 263 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    What people are saying about Lyft

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    1. 5.0
      Current Employee

      Great company

      Aug 11, 2022 - Maintenance Technician 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Salary Benefits Access to personal development Promotion from within

      Cons

      I do not get overtime

      Be the first to find this review helpful
    2. 4.0
      Former Employee

      Driving @ Lyft

      Aug 6, 2022 - Customer Service Representative (CSR) 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Hours set by driver. Daily pay.

      Cons

      No benefits offered by Lyft.

      Continue reading
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    3. 5.0
      Current Employee, less than 1 year

      Lyft Is Best Company

      Aug 5, 2022 - Technical Program Manager in San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Lyft has a very supportive community

      Cons

      None, Lyft is the best company to go to

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    4. 5.0
      Current Employee

      Great people and culture

      Aug 4, 2022 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - No shortage of proactive colleagues who work hard to get things done - Work life balance. You’re typically encouraged to take time off

      Cons

      - Startup mentality that makes it harder to scale processes

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    5. 5.0
      Former Employee, more than 1 year

      Cool

      Aug 4, 2022 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You meet a lot of interesting people.

      Cons

      Pandemic ruined the ability to make money.

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    6. 4.0
      Former Employee

      Lyft Driving

      Aug 3, 2022 - Customer Service Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Set my own hours. Enjoyed clients, Company was very responsive when problems arose.

      Cons

      Wear and tear on car ate up profits.

      Continue reading
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    7. 4.0
      Current Employee, more than 1 year

      Positive review

      Jul 31, 2022 - Senior Software Engineer in San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Awesome tech stack Private infrastructure Great work-life balance Good management

      Cons

      Unclear promotion path Unclear company future due to Uber competition

      Continue reading
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    8. 5.0
      Current Employee, more than 1 year

      Great people and the ability to get stuff done

      Jul 26, 2022 - Android Software Engineer in San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - People are all really nice - Lots of ownership and competence, which raises your level as well - Career possibilities

      Cons

      - Many ups and downs in company prospects

      1 person found this review helpful
    9. 5.0
      Former Employee

      Great co.

      Jul 29, 2022 - Delivery Driver 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      My own boss. My own schedule.

      Cons

      None. No complaints. None. No complaints

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    10. 4.0
      Current Employee, more than 1 year

      Tech Recruiting at Lyft

      Jul 28, 2022 - Technical Recruiter in Chicago, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good work-life balance, strong direct applicant pipeline

      Cons

      Leveling candidates. It makes it incredibly difficult to close a lot of the candidates due to down leveling in comparison to our competition.

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    Lyft Reviews FAQs

    Lyft has an overall rating of 4.0 out of 5, based on over 3,917 reviews left anonymously by employees. 76% of employees would recommend working at Lyft to a friend and 53% have a positive outlook for the business. This rating has been stable over the past 12 months.

    According to anonymously submitted Glassdoor reviews, Lyft employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Lyft. This rating has decreased by -3% over the last 12 months.

    76% of Lyft employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Lyft 4.0 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

    According to reviews on Glassdoor, employees commonly mention the pros of working at Lyft to be culture, benefits, coworkers and the cons to be career development, management, compensation.

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