Increasings politics and lack of process are killing the culture - Anonymous employee Lyft Employee Review

2.0
7 Apr 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Free food, good health benefits, Lyft credits, hot brand that has truly untapped potential

Cons

COO came over from Tesla and installed his supporting cast of leadership, which is destroying the culture (just see Lyft's ratings trend from Feb 2018 onwards). Leadership (director level and above) focused on land grabbing, infighting, and territory expansion. Feels like morale is dead after recent re-org that led to layoffs that came out of nowhere right before employees would have vested, and saw those with the loudest voices and most visibility promoted (over merit). Company has two marketing orgs for some reason which leads to unnecessary tension, and aforementioned land-grabbing is a blocker from consolidating and having one cohesive team -- the re-org did nothing to solve this. For a 5,000 hc company, the lack of processes is absolutely SHOCKING -- and then we wonder why there's so much duplicative effort and people feel like others are trying to do their job. We tend to have no work life balance, which would be OK in other fast growth companies but we could avoid this if we were better about planning and processes (kind of important for a 5000 person public facing company)

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5.0
21 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Meaningful projects. Good science community environment. Good work life balance.

Cons

Company's primary focus is still on ride-sharing business so stock price does not go up.

2.0
30 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Discovering parts of Las Vegas I wouldn't normally visit. Meeting nice people from all over the Valley and the world.

Cons

With the price of gas right now, my pay for using a mid-sized vehicle averaged out to $8 per hour (before taxes), even after 3 "bonuses." This is less than the Nevada minimum wage of $12. Regardless of what the app tells you, Lyft takes about 2/3 of the earnings for each ride, charging both for the rental and extra fees they claim have to do with the cost of car maintenance. Not sure why maintenance and everyday wear wouldn't be handled by Hertz as a normal part of their fleet ownership, as it would with any other rental. Indeed, if you're doing the Express Driver program, you have to take the car for service after getting a voucher from Hertz. On a different note, the number of riders with no picture or fake names is really high in Las Vegas compared to other places where I've driven. This issue has become a safety concern.

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