Focus on product and customer experience - Anonymous employee Lyft Employee Review

4.0
2 Nov 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I left my previous job working in Corporate Strategy for a growing software company to join Lyft as a Data Analyst 5 months ago. I was looking for an opportunity to drive growth in a company where product and customer experience came first, and while I had experience working in finance and executing executive-facing projects, I came in with little-to-no SQL and formal analytics experience. Ramp-up time was a brutal exercise of multitasking and juggling requests from stakeholders, but it pushed my performance and execution to the next level, and I was (and am) empowered every step of the way to use my own judgement, time management and prioritization. Pros include: - fast paced work environment with a bias for action and learning by doing - opportunity for executive exposure and recognition - driving real business impact - personal empowerment and a work environment with little oversight (if that's your thing) - San Francisco HQ - perks--Lyft credit, food, happy hours, unlimited PTO

Cons

- Hyper headcount growth means that departments are quickly become siloed and quality mentorship is hard to come by - Dealing with multiple stakeholders is a constant exercise is managing expectations - Unclear what the future career development path will look and feel ($$$) like--challenge with any startup

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5.0
9 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Work anytime you want. Meet new people. Learn your City and events/ night life. Listen to your music. Good perks provided by LYFT

Cons

Self employed No benefits Vehicle maintenance/ adds lots of miles, wear and tear

2.0
30 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Discovering parts of Las Vegas I wouldn't normally visit. Meeting nice people from all over the Valley and the world.

Cons

With the price of gas right now, my pay for using a mid-sized vehicle averaged out to $8 per hour (before taxes), even after 3 "bonuses." This is less than the Nevada minimum wage of $12. Regardless of what the app tells you, Lyft takes about 2/3 of the earnings for each ride, charging both for the rental and extra fees they claim have to do with the cost of car maintenance. Not sure why maintenance and everyday wear wouldn't be handled by Hertz as a normal part of their fleet ownership, as it would with any other rental. Indeed, if you're doing the Express Driver program, you have to take the car for service after getting a voucher from Hertz. On a different note, the number of riders with no picture or fake names is really high in Las Vegas compared to other places where I've driven. This issue has become a safety concern.

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