Above Average Pay for Above Average Work - Customer Service Representative McDonald's Employee Review

3.0
4 Jun 2009
Recommend
CEO approval
Business outlook

Pros

Working close to home is a huge plus to me. The company provides excellent training and job security. Highly recommend it!

Cons

Long hours with some seriously demanding customers - not a problem though because I was compensated very well. Excellent training to handle service issues!

Explore other reviews about McDonald's

5.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

busy work staying busy most times

Cons

the pay is minimal but expected

3.0
7 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good first job but don't stay for more than 2 years unless you get promoted to a manager.

Cons

Job has low pay. Won't give you raises unless they promote you, you are treated the same as a new hire even if you have 2 years of experience. Crew members have no say in anything, they claim when you become a crew trainer your opinion matters.

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