Poorly managed but well paid - WestCall Out of Hours Dispatcher NHS Employee Review

3.0
22 Aug 2019
Recommend
CEO approval
Business outlook

Pros

Well paid due to out-of-hours and unsocial bonuses Good team NHSP bank work available all the time for overtime

Cons

Horrendous management (rota errors, pay delays, unable to take leave) Dated office - unclean and uncomfortable Impossible to get trained properly when working out of hours Poor communication from local management (top-level senior management very effective and visible!)

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5.0
29 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Bay and status to be bad boi

Cons

too much burcrapcy there in work

3.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Pro was good work life balance

Cons

team communications wasn't that great

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