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NHS

Engaged Employer

NHS

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NHS Reviews

3.7

66% would recommend to a friend

(10494 total reviews)

Amanda Pritchard

71% approve of CEO

Ratings by category

3.9

Diversity and Inclusion

3.6

Career Opportunities

3.5

Culture and Values

3.2

Work/Life Balance

3.1

Senior Management

3.1

Compensation and Benefits

Ratings distribution

5 stars

32%

4 stars

32%

3 stars

25%

2 stars

7%

1 star

5%

What people are saying about NHS

Healthcare

660.1K Members 

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "Ability to train on many different areas Progression through the bands Stable and good pension 3 days a week on wards(in 581 reviews)
  • "Even during the pandemic you go home feeling accomplished and the people I work with are great(in 463 reviews)
  • "Colleagues are great and kind(in 305 reviews)
  • "Most staff were friendly and easy to get along with(in 263 reviews)
  • "Stable and good job security.(in 210 reviews)
Cons
  • "Low pay and expected to do basically everything and learn everything in short period of time(in 606 reviews)
  • "High demand for very few spaces in hospitals and surgeries and sometimes long hours but definitely worth it in the end.(in 531 reviews)
  • "Poor management and issues with rosters(in 319 reviews)
  • "Low salary and shift patterns(in 252 reviews)
  • "not enough staff and too many managers(in 103 reviews)
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Found 10,494 of over 12K reviews

Updated 4 Dec 2023

    1. 5.0
      4 Dec 2023
      Nurse
      Current Employee, less than 1 year
      London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      It is challenging and helps develop

      Cons

      It is very busy and understaffed

      1. 1.0
        23 Oct 2023
        Admin Assistant
        Current Employee
        Recommend
        CEO Approval
        Business Outlook

        Pros

        You gain skills like communication when on the front desk.

        Cons

        No one wants to take the liability in NHS, throwing their responsibility or work onto others. The pay is really bad in NHS, you could be doing 20 different tasks everyday e.g referral, dealing with patient and hospital queries, dealing with prescriptions, scanning, booking patients in, going to meetings, training, long waiting hours for patient due to lack of doctors and then patients getting angry on frontline receptionist because they have been waiting for hours, just to find out the answer to nothing etc no matter how well you do, the pay will never go up. Lack of Nurses and doctors. sorry to say this but NHS has really become more of a business than a health care organisation. Such a shame.

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        1. 1.0
          27 Oct 2023
          Operations Manager
          Former Employee, less than 1 year
          Torquay, England
          Recommend
          CEO Approval
          Business Outlook

          Pros

          High levels of bureaucracy and inefficiency can allow lazy or conniving administrative staff with a poor moral compass to create a role for themselves with very little responsibility. Delegating tasks to subordinates whilst appearing on the surface, to be hard at work on long-term projects.

          Cons

          Leadership is poor, resembling a children’s birthday party. As a manager, you will spend your time suffering through pointless meetings listening to how others feel about a topic, often not related to the agenda of the meeting. Rather than being involved with a proactive discussion centred around evaluating possible solutions. I promise this will destroy you if you have come from the private sector. To know you are now contributing to inefficiencies so preposterous, that they would see leadership teams dismissed in limited or public companies. Will infuriate any good manager.

          1. 5.0
            4 Dec 2023
            Administration Assistant
            Current Employee, more than 10 years
            London, England
            Recommend
            CEO Approval
            Business Outlook

            Pros

            Flexibility, pick your times, Nhs perks

            Cons

            Lots of Managers in one Department

            1. 3.0
              3 Dec 2023
              Registered Nurse
              Former Employee
              Recommend
              CEO Approval
              Business Outlook

              Pros

              to be able to give care to those in need.

              Cons

              Too many in need unable to deal with the quantity with the resources and time provided

              1. 4.0
                3 Dec 2023
                Team Leader
                Current Employee, more than 3 years
                Huntingdon, England
                Recommend
                CEO Approval
                Business Outlook

                Pros

                not good pay band, because other part of the country people on same band earns more

                Cons

                holidays start is 27 days per year plus bank holiday

                1. 4.0
                  3 Dec 2023
                  Administrative Manager
                  Current Employee, more than 1 year
                  Manchester, England
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  Rewarding work, Good Training Available, Good Employee Benefits

                  Cons

                  High Workload, Cover multiple job roles in addition to your own, Low pay

                  1. 3.0
                    4 Dec 2023
                    Staff Nurse
                    Current Employee
                    Basildon, East of England, England
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    condensed working week, sense of satisfaction helping others

                    Cons

                    increasing pressures, budget cuts, poor pay in relation to skill set

                    1. 4.0
                      4 Dec 2023
                      Healthcare Assistant
                      Current Employee
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      It was a good experience

                      Cons

                      Can get very busy on shift

                      1. 4.0
                        4 Dec 2023
                        Administrative Assistant
                        Former Employee, more than 1 year
                        Barnet, England
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        Flexible and lots of training

                        Cons

                        Hard to progress as others didn’t leave or Move on

                      Viewing 1 - 10 of 10,494 Reviews
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                      NHS Reviews FAQs

                      NHS has an overall rating of 3.7 out of 5, based on over 11,977 reviews left anonymously by employees. 66% of employees would recommend working at NHS to a friend and 46% have a positive outlook for the business. This rating has been stable over the past 12 months.

                      According to anonymously submitted Glassdoor reviews, NHS employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at NHS. This rating has decreased by -2% over the last 12 months.

                      66% of NHS employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated NHS 3.2 out of 5 for work life balance, 3.5 for culture and values and 3.6 for career opportunities.

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                      Marketing Manager

                      Based on your experience, what preceded the job offer email: have you received that relatively fast, or you’ve been waiting in silence? For how long?

                      1
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                      Underwriter

                      Had an interview today and at the end recruiter asked if I was interviewing with another company I was honest and said yes I currently have an offer already with another company. Should I have said that? Worried it may hurt my chances with the interview process going forward.

                      2
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                      Co-founder

                      Many people are getting ghosted during the interview process these days so I started https://ghosts.fyi to track companies that regularly ghost. Let me know if you could see this being helpful during your job search!

                      10
                      1 Comment

                      Glassdoor has 11,977 NHS reviews submitted anonymously by NHS employees. Read employee reviews and ratings on Glassdoor to decide if NHS is right for you.