5 Aug 2015
NRS Media Response
10yThank you for your comments. There have been a number of changes since the business was acquired in 2014, including a complete restructure of our US business. Prior to the acquisition, our US business was operating poorly, both financially and in terms of customer satisfaction which forced some difficult decisions. The new owners have a clear vision for the future and the majority of our customers tell us that they are more than happy with the changes that have been made. Many of our employees look forward to travelling as part of their job and recent changes now provide for a much improved work/life balance. Our new management team in the US is working hard to make the business profitable and provide great service to our clients, which is largely possible due to their international business experience and the fact that they have also worked with NRS Media for many years from the media partner side. Thank you once again for your feedback.