NRS Media Reviews | Glassdoor.co.uk

NRS Media Reviews

Updated 18 June 2018
72 reviews

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3.0
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Neil Tanner
44 Ratings

72 Employee Reviews

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Pros
  • "Met some great people that previously worked here and still work here" (in 5 reviews)

  • "World class training given to get you started" (in 3 reviews)

Cons
  • "No respect left amongst the market" (in 3 reviews)

  • "As he offers no value to clients he spends most of his time at home calling everyone 24/7 and wasting their time" (in 3 reviews)

More Pros and Cons

  1. Helpful (3)

    "Great forward thinking company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Newcastle upon Tyne, England
    Current Employee - Anonymous Employee in Newcastle upon Tyne, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NRS Media full-time (More than a year)

    Pros

    .Ambitious company with very exciting plans.

    .Massive focus on one team no matter what your job role. No 'them and us' mentality

    .Monthly meetings and annual conferences of which everyone is part of. This helps with no mixed messages from the top down.

    .Company social events which historically have been a good laugh

    .Constant rewards for performance and innovation.

    Cons

    There has been a lot of change in the last couple of years . But all for the right reasons to move the culture and behaviour of the business forward . If you are not adaptable to change and can't think on your feet on occasions this may not be for you.


  2. Helpful (2)

    "Top heavy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Office Administration Staff in Newcastle upon Tyne, England
    Former Employee - Office Administration Staff in Newcastle upon Tyne, England
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at NRS Media full-time (More than 3 years)

    Pros

    NRS Media has really talented staff on the ground delivering amazing results to its clients. However my experience before I left was that it is too top heavy with the wrong district management to be able to handle itself. There's too many cooks in the kitchen and the district MD where I was based had a really outdated management style which includes scare tactics, hiding information from the global leadership team and generally not knowing where the moral line goes with his people.

    Cons

    The MD of UK would consistently bend the truth, push people out with scare tactics and take credit for other people's work. He would pick his favourites and ensure that these people were the only ones getting any sort of accolade in the UK. The amount of bad feedback being given about him in exit interviews alone should have been enough for the global team to do something about him. Why was this feedback never acted upon?

    You'll get calls late at night for example on a Friday from said MD as he's got no empathy towards people's private life and eventually people get tired and leave.

    Advice to Management

    It feels like you've hired someone who is way out of his comfort zone as MD in the UK/IE. NRS Media has two MD's in Europe where one has valid experience and gets consistent good feedback from his staff. Why do you need two EU MD's when one is performing this bad compared to the other?

    Start taking people's feedback seriously. As has been posted on here many times it's starting to become almost silly how everyone in the UK/IE/Iberia team dreads the MD's 1on1's as they are all about what he needs rather than the person he's talking to needs to develop. You've left your company rife with speculation as to why he's still in a job - and with him now being based in a market where he does not even understand the language it's even more baffling.

    Cut your losses with this man, whatever your motivation was for hiring him (friendship, social circles, past colleagues) it's clear that he's not up to the task. You'd have any other staff performing this badly on serious performance plans long ago.

  3. Helpful (5)

    "Dinosaur District Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Director in Newcastle upon Tyne, England
    Former Employee - Account Director in Newcastle upon Tyne, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at NRS Media full-time (More than 8 years)

    Pros

    NRS brings value to its clients. It has world class training thanks to the Director for Training and Development. If you want to improve your client facing skills you want a role at this company.

    Cons

    It feels like this page is littered with bad feedback on the MD of UK/IE and sadly my experiences are no different. To have owners who are this good at what they do be so inactive when it comes to getting rid of a MD who's done nothing but lose good people, anger clients and take credit for new business he wasn't involved in is starting to feel like a bad reflection on the global leadership team. Where's what you call "top notch management"?

    You had top positions at Microsoft and SAGE where people are important, yet you have someone as a MD who has no other skills than putting people on PIP's when they are not hitting budget.

    I wonder - is your UK/IE MD also on a PIP for failing miserably for so many years? It sadly smells of weak interpersonal management skills when someone can do as much damage as said MD without consequence.

    Advice to Management

    You claim you want to hear feedback but you've put someone in place who takes all feedback and hides it from you. If you want your business to prosper you need people in charge who are not paranoid and socially inept.

    As a previous poster wrote on here, ask anyone in the UK/IE team what they really feel about their MD without there being consequences and you'll uncover things that are borderline criminal. Do something before it's too late.


  4. Helpful (5)

    "UK/IE/Iberian MD with no clue or business sense"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Newcastle upon Tyne, England
    Former Employee - Anonymous Employee in Newcastle upon Tyne, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at NRS Media full-time (More than 5 years)

    Pros

    Great colleagues and mid level management, however this gets shattered by the fact that the MD of UKE/IE/Iberia has no clue about how to manage anything. How he got the position as MD and has retained this for over 3 years when he has delivered nothing is a mystery.

    Cons

    You will be thrown under the bus by the top district management as soon as the global leadership team puts some heat on him. He will then proceed with berating his teams, putting off clients and generally behaving like someone who has no valuable man management skills to offer. As he offers no value to clients he spends most of his time at home calling everyone 24/7 and wasting their time.

    Advice to Management

    Stop hiring your friends to management positions. Have the backbone to get rid of them when they are not performing and be a whole lot more critical of someone who has not achieved budget once since he took over. How do you not see it? For someone who claims to be from all sorts of top global companies it's starting to become a bit of a joke that you do not do anything about said person after this much bad feedback from clients/employees, no results and absolutely zero valuable experience with what NRS does as a company.

    Ask anyone in the team how they think about their MD and you'll be surprised to hear that he's not got any respect, garnered any meaningful relationships with his teams or helped out in any way when they needed advice. He's simply not got the social skills or management skills to handle anything past his P/L spreadsheet. He's gone through more middle management candidates than anyone I've worked with in my 20 year career, this SHOULD tell you something. If all you want is someone who's waffling for hours on Skype calls rather than results and happy employees you've got your man.


  5. Helpful (2)

    "Exciting and Forward Thinking Business"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Newcastle upon Tyne, England
    Current Employee - Anonymous Employee in Newcastle upon Tyne, England
    Recommends
    Positive Outlook

    I have been working at NRS Media full-time (More than a year)

    Pros

    - Recognition/Opportunity: if you apply yourself, want to progress and go the extra mile, NRS regularly celebrate and encourage this
    - Global Company: Giving an opportunity to experience and learn from different cultures
    - Location: In heart of Newcastle Quayside, the office has stunning views and is at the heart of North East England

    Cons

    - Fast paced: This is not so much a con, it depends on the individuals character. If you thrive in this environment, then you will enjoy working for NRS.


  6. Helpful (1)

    "The boat is sinking!!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Director in London, England
    Former Employee - Account Director in London, England
    Doesn't Recommend
    Disapproves of CEO

    I worked at NRS Media (More than 5 years)

    Pros

    You have a jobto pay your bills?

    Cons

    Poor management, taking wrong decisions constantly. Poor company culture

    Advice to Management

    Go back to IT.


  7. Helpful (3)

    "Who Dare Wins."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Sunderland, North East England, England
    Current Employee - Anonymous Employee in Sunderland, North East England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NRS Media full-time

    Pros

    Established in 1992 by Doug Gold in New Zealand - who developed a unique and very successful sales approach. It's an innovative people-oriented management and sales philosophy; and today NRS Media is the global leader in media sales under the leadership of previous Directors from Microsoft and SAP - Neil Tanner and John Antunes. One could only imagine how much industry insight and experience they bring to NRS Media, it is invaluable and astonishing. This company also has outstanding Managers in every department and the whole business is a living and breathing machine.

    NRS Media predominantly has an excellent coaching culture with second to none work ethic; where leaders lead by example, where everything is transparent - from mission and goals to monthly balance sheets; where the leaders are down to earth and share their knowledge and wisdom with you; where all the yearly profits are completely reinvested right back into the company for growth.

    Cons

    NRS Media is constantly growing - shifting, twisting and turning, evolving into the right direction. It takes time and to grow and one must first embrace the change; it's like surfing a big wave - you have to be brave and you have to believe in yourself. The changes NRS Media is taking are like those little adjustments you do before surfing a massive wave, yes - once you are on it you know all that were absolutely necessary and totally worth it.

    Change is inevitable and who dare wins. It may be uncomfortable at first to these changes but the future outlook of growth for NRS Media is something we all be immensely proud of one day, because we will make it happen - together.

    Advice to Management

    Keep up the good work, the good spirit and the good leadership. We all need it, may be now more than ever.

  8. Helpful (5)

    "Perspective of an ISE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - ISE in Sunderland, North East England, England
    Current Employee - ISE in Sunderland, North East England, England
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I don't think I've ever worked for a company so supportive. I look forward to coming in to work every day, with a fantastic atmosphere and support always available. Management are so transparent with the team, and are approachable and helpful, and that is carried right up the chain to the MD, COO and CEO, who make a point in taking time to talk to staff and drive them with their own passion for the company, which is thoroughly infections.

    Cons

    I honestly can't think of any cons for the company. As a warning, I would say that as the business is growing and changing, and be prepared for that. However, if you are happy with change and adapting, NRS is the place to be, as the changes are building a strong, fantastic business with incredible opportunities.

    Advice to Management

    Only advice would be to continue as is. Support and training is second to none, and I feel every single person in the chain is approachable in any circumstance.


  9. Helpful (6)

    "Exciting times ahead."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Sales Executive in Sunderland, North East England, England
    Former Employee - Inside Sales Executive in Sunderland, North East England, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at NRS Media (More than a year)

    Pros

    I have worked at NRS Media full- time for almost 2 years now as an Inside Sales Exec. The role is very exciting and you never know what station, paper or geographical areas you will be covering. I have had the fortune of having experienced presentation week in the likes of South Africa and Canada! Presentation week is hard work but very rewarding and you meet many interesting people and have great experiences. You will learn a lot and develop your skills in such a short amount of time within NRS in comparison to other telesales based roles.

    Cons

    With it being a new business things are changing a lot so you need to be adaptable. What should be one of the top priorities for a sales based company however, such as commission schemes and targets don't seem to be, with both of these been unclear at times and changing.

    Advice to Management

    Continue to support and work closely with the ISE's, they are on the front line so what they have to say to improve things should be listened to and implemented as a priority. Valuing all employees above everything else (no matter their job title) is the most important thing for an innovative, successful, 21st century business.


  10. Helpful (3)

    "A Brilliant office and Team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Sales Executive in Sunderland, North East England, England
    Former Employee - Inside Sales Executive in Sunderland, North East England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at NRS Media full-time (Less than a year)

    Pros

    the training is amazing. in two short weeks you learn the in's and outs of the business. the COO and CEO spend time with you, they show you how much they care and share their passion with you.
    completely transparent about whats going on within the business and changes that are about to happen.
    you're away for a week to various parts of the UK, on various campaigns. with a great team of people. the support from the various ISE's SOS's and AD's is amazing.
    regular coaching every week whether it's side by side or listening to your call's really helps you develop into a brilliant ISE. The management care, they provide incentives and praise you where praise is due.

    Cons

    change, if you're not open to change, then the job isn't for you, they always say they're building the plane whilst they are flying. so there is bound to be teething problems, however the support from the business really helps, but you've enough support here to iron out any worries you have and the transparency of the business really helps.

    Advice to Management

    keep doing what your doing with your management styles. regroup and start a fresh, you've got a great ISE team and they're going to be great in future campaigns.


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