Decent pay overshadowed by negative cultural shift - Shoe Shiner Nordstrom Employee Review

Great benefits, team, and work/ life balance.

Growth is more reachable if you're in Seattle.

Nothing positive to say, unfortunately.

1.) Pay is low and the raises are nothing. For people who have financial goals to buy house and the car there is no way that you will be able to do that on Nordstrom pay. There is no way that you will achieve your financial goals, be self-made, and independent. Unless, you are married or have a Trust Fund... 2.) Management plays favorites. They are not fair. Someone that management does not like could do something and either they are terminated or they receive a P.D.D. or, the person that management does like does something and they do not receive any consequences. 3.) Drama and gossip, cliques 24/7. Not professional - far from it! 4.) Human Resources is completely worthless. does not support the employee anyway only supports the managers. 5.) There is absolutely, positively no future here if you are looking for a career that actually pays well, look elsewhere. 6.) Customers are very entitled. They do not know how to be decent. There are some that are OK but for the most part, these customers are the most entitled people I have ever encountered. They demand that you take their return even if it's a box of 20 items and if you do not do what a customer asks they report and complain to the store manager or someone at customer service. 7.) Management sites with the customer, even if they were in the wrong.