Nordstrom is a very positive place to work if you have sales experience along with customer patience and respect. - Anonymous employee Nordstrom Employee Review

4.0
14 Sept 2011
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great money during certain sales throughout the year They sharpen customer service skills and take your to a whole new level of customer service understanding

Cons

Straight commission for sale floor employees, if you want time off you must request it a month in advance with very minimal feedback until the schedule it made.

Explore other reviews about Nordstrom

5.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Competitive pay in retail and good discount,

Cons

4 days in office and slow reporting.

2.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Decent base pay, somewhat autonomous, great tip potential.

Cons

The company has changed for the worse since COVID. When I came back the mood of the entire store had shifted. Gone were the days of comradery, customer focus, and taking pride in a job well done. In its place there is a new culture of cutthroat sales, a severe decline in customer focus, and worst of all a new focus on profit over customer satisfaction. When I was told that the amount the store charged for a shoe shine was not enough to do the best job I could for a customer I knew things had gone downhill for the company. Not to mention I watch a manager prey on a mentally disabled person in order to secure a sale, when the person could not understand what was being offered. Sad that such a once great company is now just another greed ridden corporation.

2
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