Overall, a fine place to work. - Sales Associate Nordstrom Employee Review

3.0
15 Feb 2012
Recommend
CEO approval
Business outlook

Pros

Great hours, pay and people.

Cons

You can get stuck in a department that you don't want to be in and it can be hard to move to another one. Also, you are expected to do so much in terms of UPT's when business is slow.

Explore other reviews about Nordstrom

5.0
17 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Overall great retail experience. No major complaints.

Cons

No cons to think of at this time.

2.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Decent base pay, somewhat autonomous, great tip potential.

Cons

The company has changed for the worse since COVID. When I came back the mood of the entire store had shifted. Gone were the days of comradery, customer focus, and taking pride in a job well done. In its place there is a new culture of cutthroat sales, a severe decline in customer focus, and worst of all a new focus on profit over customer satisfaction. When I was told that the amount the store charged for a shoe shine was not enough to do the best job I could for a customer I knew things had gone downhill for the company. Not to mention I watch a manager prey on a mentally disabled person in order to secure a sale, when the person could not understand what was being offered. Sad that such a once great company is now just another greed ridden corporation.

2
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