Don't listen to the naysayers-- I LOVE my job - National Stylist Nordstrom Employee Review

4.0
5 Jan 2018
Recommend
CEO approval
Business outlook

Pros

I love working in a job that allows creativity and I basically shop for clothes all day! On my first day at Trunk Club, I was immediately welcomed with smiles, breakfast, and all my computer/desk equipment was set up. It was like they were legitimately prepared for me to start work which was an awesome onboarding experience. I meet with my Manager on a regular basis and have an opportunity to ask questions, set goals, and talk about career progression. Plus, we have regular PK and trunk packing pods with the Trainer that has the biggest heart for our National Styling Team! I don't know why people on here are so pissed about sitting at their desks, that's pretty normal for a DESK job... but on the plus side, everyone I sit by is super nice and helpful. Plus we have a second monitor to help us work and be productive! We don't sit in cubes, it's still a very open environment that's bright and music is on! My Manager is the NICEST human, ever. She is always so positive and encouraging! I totally trust her and welcome her feedback on how to be a better stylist and tier jump.

Cons

With a new team, comes changes that is super normal. While I wish sometimes change was communicated a bit more proactively, I know that sometimes it's out of our Managers control. With a sales job, there's going to be turnover. It sucks to see people go, but some people just aren't meant for this job or thought this job was going to be something completely different.

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5.0
10 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Great team, relaxed, positive environment.

Cons

On your feet all day.

2.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Decent base pay, somewhat autonomous, great tip potential.

Cons

The company has changed for the worse since COVID. When I came back the mood of the entire store had shifted. Gone were the days of comradery, customer focus, and taking pride in a job well done. In its place there is a new culture of cutthroat sales, a severe decline in customer focus, and worst of all a new focus on profit over customer satisfaction. When I was told that the amount the store charged for a shoe shine was not enough to do the best job I could for a customer I knew things had gone downhill for the company. Not to mention I watch a manager prey on a mentally disabled person in order to secure a sale, when the person could not understand what was being offered. Sad that such a once great company is now just another greed ridden corporation.

2
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