You will be discriminated .. one way or the other. - Senior Engineer Nordstrom Employee Review

1.0
9 Aug 2018
Recommend
CEO approval
Business outlook

Pros

- Good employee Discount - 401K match - Compensation

Cons

- This place has become a toxic workplace environment after the TOM. There are many leaders in the org who just do not care. They promote the unprofessional behaviour and are constently engaged in politics. - All groups are heavy on descrimination. Even they say they are DevOps org, you will be descriminated based on technology. If you are not from the technology which team uses (e.g. Java) you will be treated as second class citizen. - Management does not care. They treat employee as head counts. They talk a lot about quality , care , values etc etc .. but don't care about the employee. - Whistleblowers are punished and Yes-Mens are given "double promotion". Believe me I have witnessed this at least in 2 groups I worked close. People who tried to expose bad practice are forced to leave or demoted. - Open Door policy and things like "we are listening" etc are just things on paper. - Very very cramped work environment. People are stacked elbow to elbow ..

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Nordstrom Response
7y
Hello, Thank you for taking the time to share your experience here. Collaboration is a key pillar of the Nordstrom business model, both in terms of our product and the people who build it. To make this model a reality, we encourage teams to integrate their workflow, however I can understand your frustration in terms of execution. As a company, we are fortunate to have attracted some of the best talent in the industry, but it is the management of our many diverse skill sets that determines our future. With that in mind, I want to apologize if we've fallen short so far during your time with us. I encourage you to reach out to me directly at NordTechFeedback@nordstrom.com if you have the time to share any additional feedback. Sincerely, Patrick Welch VP Technology Nordstrom

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Cons

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Cons

The company has changed for the worse since COVID. When I came back the mood of the entire store had shifted. Gone were the days of comradery, customer focus, and taking pride in a job well done. In its place there is a new culture of cutthroat sales, a severe decline in customer focus, and worst of all a new focus on profit over customer satisfaction. When I was told that the amount the store charged for a shoe shine was not enough to do the best job I could for a customer I knew things had gone downhill for the company. Not to mention I watch a manager prey on a mentally disabled person in order to secure a sale, when the person could not understand what was being offered. Sad that such a once great company is now just another greed ridden corporation.

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