Good Place To Work - If You Fit The Mold - Anonymous employee Nordstrom Employee Review

3.0
17 Aug 2009
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Treat their employees very well: Generous discounts, nice benefits package - Ethical company - Beautiful offices - Friendly co-workers - Culture of promoting from within / lots of opportunities to transfer - Best product offerings / presentation compared to competitors

Cons

- It's very subtle, but one of the unwritten rules (if you want to advance) is to "look the part"/dress like their target customer. If you're heavier, older, or aren't willing to really invest in your wardrobe, you may have a tough time fitting in. - Base pay isn't the best - Have to be aggressive/vocal to get noticed/succeed - Women employees in many departments vastly outnumber the men - Very political in who gets promotions - With a few notable exceptions, managers are not going take a lot of time to train you, much less mentor you

Explore other reviews about Nordstrom

2.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Decent base pay, somewhat autonomous, great tip potential.

Cons

The company has changed for the worse since COVID. When I came back the mood of the entire store had shifted. Gone were the days of comradery, customer focus, and taking pride in a job well done. In its place there is a new culture of cutthroat sales, a severe decline in customer focus, and worst of all a new focus on profit over customer satisfaction. When I was told that the amount the store charged for a shoe shine was not enough to do the best job I could for a customer I knew things had gone downhill for the company. Not to mention I watch a manager prey on a mentally disabled person in order to secure a sale, when the person could not understand what was being offered. Sad that such a once great company is now just another greed ridden corporation.

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