Retail Leader - Assistant Department Manager Nordstrom Employee Review

4.0
22 Mar 2010
Recommend
CEO approval
Business outlook

Pros

Schedule flexibilty. All sales positions are commission based so your effort really has an impact on the amount you can make although it does take some time to develop product knowledge and build a customer base. The company does a decent job of giving you the tools to be successful. The company only promotes from within and is well respected and looks good for future employers. Benefits are good but not great but discounts on merchandise are a perk for someone that likes fashion.

Cons

Retail hours so that means nights, weekends and holidays. I personally dont mind it but for some this could be an issue. Sales are very seasonal so your pay is never consistent. Expect to work and make more during the summer and christmas time but make less during the remaining months. Opportunities are limited for promotions unless you are willing to commute or relocate.

Explore other reviews about Nordstrom

5.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

Great team, great management, brilliant engineers

Cons

Not enough salary for the time given

2.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Decent base pay, somewhat autonomous, great tip potential.

Cons

The company has changed for the worse since COVID. When I came back the mood of the entire store had shifted. Gone were the days of comradery, customer focus, and taking pride in a job well done. In its place there is a new culture of cutthroat sales, a severe decline in customer focus, and worst of all a new focus on profit over customer satisfaction. When I was told that the amount the store charged for a shoe shine was not enough to do the best job I could for a customer I knew things had gone downhill for the company. Not to mention I watch a manager prey on a mentally disabled person in order to secure a sale, when the person could not understand what was being offered. Sad that such a once great company is now just another greed ridden corporation.

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