Overall decent, but not the best - Anonymous employee Nordstrom Employee Review

3.0
28 Feb 2011
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good pay, Benefits are great for retail. Good way to meet a variety of people (customers).

Cons

Their "promote from within" policy can be a benefit, but in many circumstances, hinders Nordstrom's full potential. In other words, they will promote an individual even if he/she is not the best fit for that certain position. Retail hours vary, no steady amount of hours guaranteed

Explore other reviews about Nordstrom

5.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

Great team, great management, brilliant engineers

Cons

Not enough salary for the time given

2.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Decent base pay, somewhat autonomous, great tip potential.

Cons

The company has changed for the worse since COVID. When I came back the mood of the entire store had shifted. Gone were the days of comradery, customer focus, and taking pride in a job well done. In its place there is a new culture of cutthroat sales, a severe decline in customer focus, and worst of all a new focus on profit over customer satisfaction. When I was told that the amount the store charged for a shoe shine was not enough to do the best job I could for a customer I knew things had gone downhill for the company. Not to mention I watch a manager prey on a mentally disabled person in order to secure a sale, when the person could not understand what was being offered. Sad that such a once great company is now just another greed ridden corporation.

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