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PNC Financial Services Group

Engaged employer

Great - Manager PNC Financial Services Group Employee Review

4.0
18 Apr 2023
Recommend
CEO approval
Business outlook

Pros

PNC is one of the largest diversified financial services institutions in the United States, with a rich history dating back over 160 years. Here are some of the best reasons to work at PNC: Opportunities for growth and development: PNC values its employees' career growth and development, and provides a wide range of opportunities for employees to enhance their skills and advance their careers. This includes training and development programs, mentoring and coaching, and internal job postings. Strong commitment to diversity and inclusion: PNC is committed to creating a diverse and inclusive workplace where all employees feel valued, respected, and supported. The company's diversity and inclusion initiatives include employee resource groups, diversity training programs, and a commitment to hiring a diverse workforce. Competitive compensation and benefits: PNC offers competitive compensation and benefits packages to its employees, including health and wellness benefits, retirement savings plans, paid time off, and tuition reimbursement. Strong corporate culture: PNC's corporate culture is built on a set of core values, including integrity, diversity, teamwork, and customer focus. The company is committed to creating a positive and supportive work environment where employees feel valued and motivated. Focus on innovation: PNC is committed to staying at the forefront of the financial services industry and is constantly looking for new and innovative ways to serve its customers. The company encourages employees to think creatively and to develop new ideas and solutions to help drive the business forward. Overall, PNC is a great place to work for those looking for a supportive and inclusive work environment, opportunities for growth and development, and a commitment to innovation and excellence

Cons

Some issues with long working hours

Explore other reviews about PNC Financial Services Group

5.0
21 May 2026
Recommend
CEO approval
Business outlook

Pros

Great People to work for. Management wants to see you succeed. Great hours and time off benefits.

Cons

Working with the public. Sometimes high stress depending on the customer.

2.0
2 May 2026
Recommend
CEO approval
Business outlook

Pros

Easy enough to request time off. ( In the call center not branches) Remote, 9 occasional absence days and you start with 3 weeks vacation. I had some really great coworkers

Cons

The Burnout! Back to back to back to back calls. Ridiculously unrealistic expectations of us. They come up with a new buzzword and go all in. Recently their buzzword is hospitality. However it's anything but hospitable. PNC causes mistakes for customers and then we get yelled at. With absolutely no way to fix it promptly. They take double payments all the time and customers call in ripping mad and we have to say oh sorry our bad will send you a check in 2 weeks but we got to make sure the money clears first. It's truly insane. Another buzzword is empathy, and again they don't have much empathy for us. In a shift you can easily take 70 calls. The matrix every year gets more impossible to meet. And in every year they change how they're going to write you up. They went from six instances down to one. Just make one mistake and you're written up. I hope they can RESOLVE this issue for themselves.

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