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PNC Financial Services Group

Engaged employer

Non-EEOC committed company - Training Consultant - Mentor PNC Financial Services Group Employee Review

2.0
17 Sept 2023
Recommend
CEO approval
Business outlook

Pros

Remote, Virtual, work related capabilities

Cons

Equal Employment Opportunity , Ethics and and recognition through advancement for contributions are not a reality at this company. PNC will profess all the correct policies of inclusion, equal opportunity, etc. to the public and its employees. However, expect the reality of "soft-firing" techniques including favoritism, ageism, sexism and racism. Inclusion, that involves the opportunity to even be interviewed for positions, where an internal applicant meets the minimum qualifications, and the company openly allows and implements a practice of advances based on who the hiring managers know and "feel" comfortable with to include within their group , is not inclusion but the very essence of discrimination and violation of the 1964 acts passed in an attempt to protect U.S. citizens. PNC is the poster child for institutional discrimination. No actual checks or balances by the company, but all the politically correct personas. This is a company for an individual looking for a first job, to be used as a short-term employer, to obtain resume credit for another employer.

Explore other reviews about PNC Financial Services Group

5.0
21 May 2026
Recommend
CEO approval
Business outlook

Pros

Great People to work for. Management wants to see you succeed. Great hours and time off benefits.

Cons

Working with the public. Sometimes high stress depending on the customer.

2.0
2 May 2026
Recommend
CEO approval
Business outlook

Pros

Easy enough to request time off. ( In the call center not branches) Remote, 9 occasional absence days and you start with 3 weeks vacation. I had some really great coworkers

Cons

The Burnout! Back to back to back to back calls. Ridiculously unrealistic expectations of us. They come up with a new buzzword and go all in. Recently their buzzword is hospitality. However it's anything but hospitable. PNC causes mistakes for customers and then we get yelled at. With absolutely no way to fix it promptly. They take double payments all the time and customers call in ripping mad and we have to say oh sorry our bad will send you a check in 2 weeks but we got to make sure the money clears first. It's truly insane. Another buzzword is empathy, and again they don't have much empathy for us. In a shift you can easily take 70 calls. The matrix every year gets more impossible to meet. And in every year they change how they're going to write you up. They went from six instances down to one. Just make one mistake and you're written up. I hope they can RESOLVE this issue for themselves.

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