Not perfect, but they want you to think they are - Customer Service Representative PayPal Employee Review

If you are customer facing (Business Support, Customer Support, Limitations, Debit Card, Disputes etc.), you will be miserable. The customers yell at you all day long. You never get support from management because they hop you around so many times. I was in that department for like 16 months and had SEVEN supervisors. There is no room for growth, you cannot work your way up. They will try to tell you that you can, but you can't. They will hire you for one department and then train you an 4 others. Your job will become harder, but you will not get a raise. There is not a moment in between calls. Back-to-back calls all day long of customers yelling at you.