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Progressive Insurance

Engaged employer

Great place to work! - Customer Service Representative Progressive Insurance Employee Review

5.0
11 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Pay is good Benefits are great Leadership is always there for you to help You get to make some great friends with co-workers Very straight forward job Teaches you empathy, confidence, and being patient

Cons

Less pto than some other places Sometimes don’t get the schedule you want

Explore other reviews about Progressive Insurance

5.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits and pay, room for advancement, fully remote and hybrid positions are available in pretty much every department.

Cons

The workload can get a little intense, but it's usually quite manageable.

5.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

One day a week in the office. No weekends. Work from home 4 days. New hires do have to be in office 2 days for first year then go to 1 day a week. Benefits are good. Everyone is awesome. Really only had one supervisor who was a little on the micro managing side but they were new to it. Other than that VP don down the line to adjuster are all super nice and approachable

Cons

It’s a stress full job. I love it but it’s not for everyone. You have to be on your A game every day or you will get behind

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