4.0
16 Apr 2012
Current employee
Tampa, FL
Recommend
CEO approval
Business outlook
Pros
I think the paid is fair for a customer service representative but it could be better. We have the ability to work a flexible schedules and they do offer some overtime. Management do keep you inform of changes within the company.
Cons
The company only offers 6 holidays paid per year and I'm required to work 2 of them. Increases could be better afteri completing their training, one gets a 2 percent increase. In addition, I was promoted to a senior customer service representative again, I received a 2 percent increase.