Don't drink the RJR Kool-Aid - Account Manager Trade Marketing Reynolds American Employee Review

1.0
9 Mar 2009
Recommend
CEO approval
Business outlook

Pros

You can take vacation whenever you want. Good place to start if you are right out of school. The company is desperate for young people to engage young smokers face-to-face. The company will embrace you and promote you quickly.

Cons

VERY political. I could go on all day here. They treat everybody, employees, customer, consumers, like crap. They think by saying something it makes it so (we are ethical, passionate.....etc) They are anything but. Senior management has no clue. I was with them for 21 years, and the company lost share every year. Like playing for the Cubs- lose EVERY time. The company is hemorraging cash, and will probably soon be bought by a competitor.

Explore other reviews about Reynolds American

5.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits, career opportunities, independent work

Cons

Too many priorities, it’s never enough.

1
avatar
Reynolds American Response
2w
Thank you for your honest feedback. Insights like these help us continue to improve the experience for our Territory Managers and field teams.
2.0
11 May 2026
Recommend
CEO approval
Business outlook

Pros

Great compensation package, some very nice, decent people, but counterbalanced by some complete lunatics

Cons

Extremely political and toxic environment, massive lack of diversity and especially now that they don't "need" to do it anymore, you can see true colors coming out. Advancement and performance is dependent on who you know. No meaningful feedback on how to improve and what actually needs to be done. A tendency to love bright shiny objects and pretty presentation decks, but no real meaningful strategy. And they do not seem to even know themselves what they want, which makes delivering at a high level very challenging. Current CEO is doing a good job I think but he has no idea of the layers of toxicity underneath. I also get a sense that current results are being propped up by people who are on the verge of retirement and will never find another job outside the industry - therefore trying to maximise the most they can out of the next few years with no view to what will happen 5 or 10 years down the road.

1
See reviews by: Helpful|Rating|Date|All