Enjoyed working for RJR but needed a change - Account Manager Reynolds American Employee Review

4.0
8 Feb 2010
Recommend
CEO approval
Business outlook

Pros

Great company to work for out of college. All the benefits are a plus. car, phone, internet, expense account (cc), paid time off, sick days, personal days. Moving up is more than possible if you are willing to relocate and work hard for it. I would recommend this job to new college grads looking to venture into sales. It has greatly helped me to build a strong resume. It will give you great training and teach you territory management skills.

Cons

The business is changing rapidly. The tobacco industry is falling fast and the company is trying to invent smokeless products to fix a nicotine addictions. People started smoking to enjoy the relaxing past time. With all the health risks and the FDA restrictions the company will be looking at some serious changes. People are always fearing the loss of their jobs and down sizing. It's an uneasy industry if your looking to enter it now. Plan on working none stop. You will always be on our email. They change VERY quickly in this company. As soon as you think you are caught up , you will start all over agin with something new. The job never stops and is always going in different directions. This is a industry not liked by many people. You MUST have thick skin because you WILL have people make comments to you while you are out working. I have personally been called a murderer. I have also been called a bad person on several occasions once on a plane ride and once by a homeless person. You are the face of the company and people WILL blame you for their personal stories.

Explore other reviews about Reynolds American

5.0
26 Jun 2025
Recommend
CEO approval
Business outlook

Pros

The Reynolds internship experience is truly unlike anything I have experienced before. The interns are guided every step of the way, but also have the opportunity to get their hands into real-world projects and assignments in the workplace. I have been treated so well by all the staff, there are countless opportunities to participate in organization events outside of office hours, the pay is great, and the gifts (yes, GIFTS) we have received as interns has been awesome. Depending on the department, some interns get a hybrid schedule where you're allowed to work from home on Thursdays and Fridays.

Cons

I can't really speak on any cons. Everything has been amazing. I would say this type of environment would require introverted people to come out of their shell as the workplace is very lively and energetic.

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Reynolds American Response
11mo
Thank you for the review. When you join Reynolds American, you join a team of remarkable people. We are proud to have a culture where people can aspire to perform at the highest level while having the resources and opportunities to support their success. We hope you continue to enjoy your internship experience with us.
1.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Company car and free gas

Cons

1. The managerial style of the district manager in Seattle is extremely petty, his reviews make no sense whatsoever, and there is a rampant culture of favoritism going on in his district. 2. The insistence on doing “work withs” for a person with high functioning Autism was absolute torture. Even though reasonable accommodations were requested by me, none were given. 3. The district manager also referred to me as in proper nouns that were derogatory and EXTREMELY offensive to someone with Autism numerous times. 4. The payout of bonuses were also extremely infrequent, even though I qualified for them. 5. Finally during the interview process, one of the biggest selling points that was made to me was a promise of a work life balance with “exemplary pay.” Neither of which came to fruition.

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