Glad to Have Moved On - Account Manager Reynolds American Employee Review

1.0
13 Dec 2021
Recommend
CEO approval
Business outlook

Pros

Salary, Vacation time, Company Car + Gas, Sick time

Cons

Is anyone going to point out the fly on the wall. All the positive reviews are short and sweet or with someone under a year? Unfortunately the negative reviews aren’t wrong, and the positive reviews are. I left Reynolds out of choice and it was the best thing for me. The job isn’t difficult, isn’t true selling more like account management. You get paid well for doing very little and constantly driving. You are by yourself a lot and get comfortable. You constantly talk to your peers because you don’t see anyone worth talking to on a daily basis. I can tell you, if anyone says they’re happy or they want to be there, they’re lying. They are enduring because the job is flexible, good benefits and company car. The past 5 years has been a steady decline. I was so damn proud to work for Reynolds now I am embarrassed. This past year, I would consistently wake up and say explicit words and not want to go to work. That ain’t living. The highlight of my tenure was the people. I met the most amazing people and created lasting friendships. But that didn’t shadow the fact there is no transparency, and no rhyme or reason to what you are doing. Bosses relaying information from the top down and shaking their head because they have conflicting thoughts, forcing out so much product it damages relationships, creating so many new products it doesn’t allow other new things to thrive. Reynolds is throwing the dart at the wall, and consistently missing. At the end of the day, this review is tame. A few months ago it might’ve read a little different.

avatar
Reynolds American Response
4y
Our organization is on a transformation journey and we appreciate your feedback.

Explore other reviews about Reynolds American

5.0
3 Apr 2026
Recommend
CEO approval
Business outlook

Pros

People were great, pay was great, they really wanted to help you learn and build professional skills

Cons

Ethics issues working for a company that makes harmful products

avatar
Reynolds American Response
2mo
We appreciate your review, and are glad to hear you enjoyed the people, and opportunities to grow your career.
1.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Company car and free gas

Cons

1. The managerial style of the district manager in Seattle is extremely petty, his reviews make no sense whatsoever, and there is a rampant culture of favoritism going on in his district. 2. The insistence on doing “work withs” for a person with high functioning Autism was absolute torture. Even though reasonable accommodations were requested by me, none were given. 3. The district manager also referred to me as in proper nouns that were derogatory and EXTREMELY offensive to someone with Autism numerous times. 4. The payout of bonuses were also extremely infrequent, even though I qualified for them. 5. Finally during the interview process, one of the biggest selling points that was made to me was a promise of a work life balance with “exemplary pay.” Neither of which came to fruition.

1
See reviews by: Helpful|Rating|Date|All