Gladly left when they offer the voluntary departure program (signup severance package deal)! - Customer Resolution Expert Rogers Communications Employee Review

Users say... "The various benefits are good and there is always a lot of work to be done." "The people are great and are genuinely interested in serving each other and the customer." "Pay was good and competitive" "Culture seems is good and overall a laid back environment" "Team is great and supportive" 

Users say... "management is poor and bad" "Don't really have any cons just if you get a bad manager then it's not the best experience." "Long hours and pretty stressful to hit all the targets and insure cases are actioned in accordance with SLA" "Dysfunctional and poor leadership that results in so much wasted time" "Frequent layoffs last several yrs"