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      Customer Support Analyst - Anonymous employee Sage Employee Review

      3.0
      20 May 2016
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Opportunities to learn and use more than basic troubleshooting/support skills, but you need to meet prerequisites.

      Cons

      Advancement expected of employess(not really a con). Have a plan or establish one, or expect to find another position at a different company.

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      Sage Response
      10y
      Thank you for the review. We are glad you saw some potential in the transformation and strategy while you were with us. A core value at Sage is to work to develop our colleagues, and hopefully, offer career opportunities, or provide the experience to help each colleague transition to other positions in their field. When our colleagues grow, so does our business. We are confident that our long-term methodology will deliver positive results for everyone involved. Good luck in all your future endeavors.

      Explore other reviews about Sage

      1.0
      9 Jul 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Some of the people are genuinely rockstars in their crafts. The insurance is top notch and PTO is generous.

      Cons

      Company culture and morale are awful. The salaries are low, policies are dated and not equitable, product and internal tech is dated. Rapid changes due to poor leadership and frequent turnover. Leadership does not seem to possess the ability to pivot once decisions have been made, even if the decision was the wrong one. Company personality is archaic and as far away from forward-thinking as possible.

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