Sage Reviews | Glassdoor.co.uk

Sage Reviews

Updated 16 January 2019
1,516 reviews

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2.9
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Sage CEO Steve Hare
Steve Hare
59 Ratings

Employee Reviews

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Pros
Cons
  • "What is said by upper management and enforced by middle management seldon reconciles" (in 55 reviews)

  • "They talk the talk but have neither the senior management or desire to execute" (in 36 reviews)

More Pros and Cons

  1. "Excellent Employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Newcastle upon Tyne, England
    Current Employee - Software Engineer in Newcastle upon Tyne, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sage full-time (More than 3 years)

    Pros

    Excellent employer, where looking after employees is one of the core values of the business.

    Cons

    I can't think of anything that is not encouraging.

    Advice to Management

    Please keep up this great support for employees.


  2. Helpful (4)

    "Rewarding quitters"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Sage part-time

    Pros

    Great flexibility in job role.

    Cons

    I've seen over the last 12 months several colleagues being rewarded with salary increases after threatening to leave. However, if your loyal, pick up additional roles and responsibilities it is all done based on existing terms. Even asking for this to be reviewed takes an eternity, it would be quicker to hand in your notice and negotiate terms rather than try and use internal processes to get suitably rewarded.

    Advice to Management

    Reverse this culture, let people go if they want to, in the cases above, everyone said they wished they'd left when they had the chance. Your simply paying more to unhappy people.

  3. "Transforming in the right direction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sage full-time

    Pros

    Inspirational and believable new CEO. Great products. Great people. Clear sense of direction.

    Cons

    People still feeling bit beaten up by last few years.

    Advice to Management

    Keep it up!


  4. "Dynamic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sage full-time

    Pros

    Excellent company if you want to build a career, either in specialisms or leadership overall.

    Cons

    Sometimes too fast & ambitious for it's own good, hasn't been consistent with a focus on engagement of employees and success of customers (although this is now core to the strategy)

    Advice to Management

    Think Customers, Think Employees.


  5. Helpful (35)

    "Don't come to Sage if you are bright and ambitious"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Sage full-time (More than 5 years)

    Pros

    Flexible working. Good holiday allowance.

    Cons

    Sage is always playing catch up with its competitors. Sage does not feel like a FTSE 100 company. Processes are immature and too many managers are not bothered about doing the right thing. They just want easy money. Career progression is very difficult. If you face fits you are ok. Lots of people at Sage have been there a long time so it is very cliquey.

    Advice to Management

    The leadership team is very average for a FTSE 100 company.
    There are too many middle managers. Make Sage leaner and fitter by getting rid of a lot of these middle managers who do not add any value. Make Sage have a flatter organizational structure. Also, there are two many Product Managers and Product Owners who do very little. What Sage needs is good people from outside who can shake up this very sleepy company.

    Sage Response

    14 Jan 2019

    Thanks for taking the time to share your thoughts.

    I can assure you that Sage is the biggest tech company listed on the FTSE, and we have the ambitions to match that. We want bright, ambitious... More


  6. Helpful (15)

    "Not a great company to work for but OK!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Sage full-time

    Pros

    Nice people to work with, friendly

    Cons

    Not innovative, under skilled colleague, short term focused, no career development opportunities.


  7. Helpful (17)

    "Don't waste your valuable time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Sage full-time

    Pros

    The Location is ok offers Parking. Cafe on set but can be expensive fr what you can get.

    Cons

    Messy company no direction
    Poor salary
    Unachievable bonus
    Management are ineffective most have no business being in leadership ad clearly have no idea what they are doing.
    Do not have interest in employees
    Actively ignore client issues for months on end
    The list could go on

    Advice to Management

    You cannot see the wood for the trees.
    Your managers are not leaders. They are happy doing bare minimum an are sinking a once powerful ship.
    You need fresh blood from outside sage. You need leaders not the lazy oafs that currently slow the company down

  8. "Nice"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sage full-time

    Pros

    It was really nice working with Sage

    Cons

    No Cons, No politics, Nice environment

    Advice to Management

    No need to improve


  9. Helpful (25)

    "Support Technican"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support in Newcastle upon Tyne, England
    Current Employee - Technical Support in Newcastle upon Tyne, England
    No opinion of CEO

    I have been working at Sage full-time (More than 3 years)

    Pros

    Hard to find any atm

    Cons

    The customer services side of Sage has plummeted to new lows due to cost cutting. Be prepared for 1 hour telephone queues with customers justifiably angry. The customers then vent on surveys which then goes against your performance. They then expect you to generate sales with said angry customers.

    Management just seem to be oblivious to the issues or don't care.

    The final nail in the coffin was the pitiful bonus and pay rise received this year, despite Sage making hundreds of millions. Yeah thanks for nothing.

    This company cares about shareholders pockets and that is all. Not staff not customers just shareholders.

    Advice to Management

    Reward your staff who are doing the job of 2 people due to cuts.


  10. Helpful (28)

    "Unrealistic targets and always under pressure of losing job."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tech Support in Gosforth, North East England, England
    Former Employee - Tech Support in Gosforth, North East England, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Sage full-time (More than a year)

    Pros

    Lots of hot girls ...

    Cons

    Unrealistic targets
    Always getting put on plans (risk of losing job)
    Terrible management
    Expected to be a sales person no matter what role you have

    Advice to Management

    Stop being so driven by stats and unrealistic targets. Treat your staff like the humans they actually are.