The Most Stressful Job of My Life — Full of Drama, Not Teamwork - Anonymous employee Sephora Employee Review

1.0
14 Oct 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Occasional good customers who made the day a bit better

Cons

Working at Sephora St. Vital under Kayla Kowal was unfortunately the worst job experience of my life. The environment was full of constant drama, gossip, and jealousy — it felt like everything was about personal conflicts instead of teamwork or performance. Professional growth or genuine collaboration were almost impossible in such a toxic atmosphere. I left completely drained and needed a full year of therapy afterward to recover from the stress. No one should have to go through that kind of emotional exhaustion just to earn a paycheck. Sephora might look glamorous from the outside, but behind the scenes, it’s an environment where people tear each other down instead of building each other up.

Explore other reviews about Sephora

5.0
17 Jun 2026
Recommend
CEO approval
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Pros

Growth opportunities, including STO responsibilities Flexible and supportive scheduling Monthly gratis products Employee benefits Employee discount Positive team environment

Cons

No significant cons to note

5.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Friendly, knowledgeable, supportive coworkers. Management is generally pretty good. You get to work with all the fun products and learn directly from brand reps. And the customers are there to learn about the products - and you get to talk to them about the best products. If you're excited about Sephora, go apply!

Cons

Hours vary based on the time of the year.

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