I loved working for Sephora. - Cashwrap Coordinator Sephora Employee Review

5.0
23 Aug 2017
Recommend
CEO approval
Business outlook

Pros

Monthly and quarterly bonuses based on meeting sales and KPI goals, gratis from the company and brands, flexible scheduling. Hour lunches are also uncommon in retail, so that was new and pleasant. The perks are awesome, there's so much product knowledge training every week.

Cons

No room for movement, no accountability of staff. Due to previously bad management, people placement was poor. Managers don't help clients, and like to pass off responsibilities regarding them to sales associates. The schedules are also released 3-4 days prior to the week it's for- so much for work-life balance. Also, 24 hours a week for full time employees, but giving them a hard time about finding a second job is nonsense.

Explore other reviews about Sephora

5.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Growth opportunities, including STO responsibilities Flexible and supportive scheduling Monthly gratis products Employee benefits Employee discount Positive team environment

Cons

No significant cons to note

5.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Friendly, knowledgeable, supportive coworkers. Management is generally pretty good. You get to work with all the fun products and learn directly from brand reps. And the customers are there to learn about the products - and you get to talk to them about the best products. If you're excited about Sephora, go apply!

Cons

Hours vary based on the time of the year.

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