Difficult place to work - Team Lead Shopify Employee Review

I want to genuinely thank you for your comment - I am sure it feels good to get these concerns off your chest. I want to start by saying that we are indeed serious about diversity here at Shopify. We are working hard to develop strategies around diverse hiring to ensure Shopify better reflects the outside world and the many different merchants we serve. We also appreciate that diversity of thought leads to the best problem-solving and creative thinking and as such we consciously look to hire people who bring new perspectives to our teams and a diversity of thought to the company. To achieve this we are doing things like ensuring all recruiters and managers undergo unconscious bias training, conducting inclusive leadership training for managers, conducting experiments in linking with diverse talent pools and we have also developed a network of Inclusion Connectors within our offices to further these efforts at a grassroots level. Shopify also has a dedicated inclusion department that partners with the business and HR to ensure we are constantly working towards overcoming those barriers and biases which limit top talent from diverse backgrounds in finding us here at Shopify. To address one of your other points, it is true that we are no longer a company where Tobi as the CEO can have a hand in all decisions, and this has meant the development of a much broader leads network. Wherever possible we have promoted individuals into these leadership roles but have also consciously hired individuals with leadership experience and a diversity of thought for specific roles. Shopify also provides opportunities to our leads many other companies might not, with all leads having access to a wealth of lead training resources and dedicated coaching to help them succeed in their roles. If you don’t feel your lead is supporting you, please let them know (maybe not buy buying them ‘Management for Dummies’, but one open and honest conversation delivered with genuine care might make all the difference)! Thanks again for taking the time to share your comments.