Shopify Reviews | Glassdoor.co.uk

Shopify Reviews

Updated 12 October 2018
284 reviews

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4.1
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Approve of CEO
Shopify CEO Tobias Lütke
Tobias Lütke
223 Ratings

284 Employee Reviews

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Pros
  • "Work from home while being treated like a regular employee" (in 33 reviews)

  • "Super nice work environment, company really care about its employees" (in 17 reviews)

Cons
  • "Creating your healthy work life balance is important" (in 8 reviews)

  • "you need to be very self driven to succeed here (which is a pro for a lot of people)" (in 5 reviews)

More Pros and Cons

  1. Helpful (4)

    "Shopify"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    Former Employee - Guru (Remote)
    Former Employee - Guru (Remote)
    Doesn't Recommend

    I worked at Shopify (Less than a year)

    Pros

    - work from home
    - swag
    - learning varied skills

    Cons

    - laidback culture is not actually laidback
    - poor support
    - insufficient training

    Advice to Management

    Stay consistent in the values that you communicate to employees/prospective employees


  2. "Sales"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great place to work -- free food, free books

    Cons

    Some times I found people lazy

  3. "Talent Acquisition Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shopify full-time (More than a year)

    Pros

    There is a certain 'heart' to this company that is like no other. I am given permission to be my authentic self, learn, grow, fall down and get up again; All the while being supported and valued.

    I have been with Shopify for almost 3 years and there is no ceiling to my growth here. I started as a Customer Success Guru (like many others) and have been given so much opportunity to grow both personally and professionally.

    This place is not for everyone, but it is certainly for me :)

    Cons

    Although the culture is incredible, there is a certain under current of the 'go go go' that can become daunting overtime. It is important to focus on work life balance in order to not drain yourself and really be here for the longterm.


  4. "Great place to work (especially intern)!"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Amazing culture and people, you'll love going to work every day

    Cons

    Sometimes you feel like you're a goldfish in the sea


  5. Helpful (1)

    "Authentic, Supportive & Innovative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Recruitment Coordinator & Researcher in Ottawa, ON (Canada)
    Current Employee - Recruitment Coordinator & Researcher in Ottawa, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shopify full-time (Less than a year)

    Pros

    The moment I started I was nervous, and yet so incredibly excited to be here. I thought that this must be a dream, how can a business be so amazing and all-encompassing of all of the good in the world?

    It's no fairytale; Shopify is a real place, with real (great!) people, and somehow, has shaped its culture to reflect how supportive, collaborative, and amazing everyone is who joins. The personal growth and development that is encouraged and supported by Shopify is unmatched by far.

    I can't speak more highly of Shopify, a business that keeps their start-up feel. They constantly prove their commitments, dedication, and consideration to each of their employees; and are truly aligned with innovation to continue to:

    Make Commerce Better for Everyone

    Cons

    The only con working for Shopify, is that - I didn't join sooner!


  6. "Good company once you're out of support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Launch Engineer in Vancouver, BC (Canada)
    Current Employee - Launch Engineer in Vancouver, BC (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shopify full-time (Less than a year)

    Pros

    Great benefits, you can make a lot of good friends, working remotely is nice. They supply you with all the equipment you need etc. Good raises.

    Cons

    There is the whole"drink the kool-aid" vibe...
    Certain roles are extremely tedious and dont pay nearly enough. Other jobs are very overcompensated which leads to frustrations. Growing pains - growing too fast with a very little direction in some departments.


  7. "Support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shopify full-time

    Pros

    I've been with Shopify for 4.5 years and I've held numerous positions here. The opportunity for growth is amazing, as long as you put the work in and show your drive and level of impact.

    Cons

    There are definitely growing pains from "the good old days" but honestly... there aren't many cons. This company treats their employees exceptionally well.

  8. "Dont assume that you'll get out of the guru role ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Success Guru - Remote
    Former Employee - Customer Success Guru - Remote
    Doesn't Recommend
    No opinion of CEO

    I worked at Shopify full-time (More than a year)

    Pros

    - Remote position
    - Fair salary
    - Excellent benefits
    - my direct coworkers were 97% genuine wonderful people!
    - if you "drink the koolaid" you'll do just fine!

    Cons

    - Getting out of the guru role is damn near impossible
    - Incessant "goal setting" with your lead is a waste of everyone's time
    - the removal of the shopifessional slack channel decreased morale and removed an outlet for many (townhalls where higher ups don't actually answer questions asked by those looking to remain anonymous leaves us feeling unheard)

    Advice to Management

    I've never been through so many competitive job interviews to be told (time and time again) that they went with another candidate.
    I think its detrimental for hiring managers to have access to other jobs that we have applied for within the company. While it may show that someone isn't 100% set on strictly becoming a model employee in your department- the fact that they've tried their hand at another role shouldn't diminish their commitment to being an excellent employee.

    It's also disheartening to see the lack of diversity showcased at Summits. Nearly every speaker was white, male, 25-35 and straight. When taking a look at the demographic of the company as a whole, it would be beneficial to learn what EVERYONE'S experience is with the company / how they got there. Variety never hurt anyone.


  9. "Doesn't get any better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shopify Guru in Vancouver, BC (Canada)
    Current Employee - Shopify Guru in Vancouver, BC (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shopify full-time (More than a year)

    Pros

    Amazing company culture
    Remote Jobs
    Room for exponential growth
    Great benefits

    Cons

    Not suitable for major extroverts who love in person human connection

    Advice to Management

    Nothing as such - pretty solid job at running AMA's every month to hear the employees out


  10. "Merchant Success Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Merchant Success Manager
    Current Employee - Merchant Success Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shopify full-time (More than a year)

    Pros

    *Great Culture
    *Treated very fairly
    *Great Compensation
    *Autonomy
    *Hire quality, good people , very little office politics
    * Opportunity for Growth
    * Very happy with my career!

    Cons

    None, I am very pleased with my career at Shopify. I don't know if I have ever been able to say that before.

    Advice to Management

    It's important to focus on constant education for employees in the Commerce space as we are front facing, trusted advisors to multi - million dollar brands.


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