Low level Management - Anonymous employee Shopify Employee Review

3.0
8 May 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great culture, love that it is considered one team , crusher of corporate egos. Rapid Growth, great group of like minded, fun people. Great benefits & perks.

Cons

Training was a little off as they did a huge hire, things were talked about before the courses were taken, mentors straight out of Guru land that had no idea what mentoring is. Mid management very green, seemed forced to push us to 3 chats which in this case is a end result of Merchants given the wrong advice as the time is not there to properly research the situations for inexperienced Guru’s. Just think over 100 new hires doing this. Short breaks only one 30 min break for a 8 hour shift for a company that considers itself a life balance kinda compan. Gurus need proper breaks at least 45 min to regroup & clear their heads as this is not an easy job. Very “merchant obsessed “ to the point where gurus have to put up with abusive merchants. I don’t think the Gurus get paid enough to put up with that.

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5.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Remote first culture. If you want freedom of location and a company to truly mean and support it - this is the place.

Cons

Constant change. Nothing to hold on to in this role, compensation, KPI's, tools all change every quarter.

1.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

High comp and AI forward. One of the few remote places left.

Cons

Upper management basically openly disdains the “working class”, and it’s a major jostle among the VP and Director level for currying favor with the CEO. The investment in AI tooling is smart but also the C suite majorly suffers from AI psychosis, it’s embarrassing, actually.

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