Good place to work - Retail Store Manager Swarovski Employee Review

4.0
28 Jan 2021
Recommend
CEO approval
Business outlook

Pros

Beautiful product, room for growth

Cons

limited benefits, limited hours, communication could be better

avatar
Swarovski Response
5y
Thank you for taking the time to leave a review. We very much appreciate it. We are glad you enjoyed the experience and the products. When you join Swarovski, you discover and share the latest trends with the world and, every minute, you fell proud to turn light into delight. We are very sorry to hear you felt the benefits and hours were not according to your expectations. Here at Swarovski, we strive to remain competitive in our compensation practices and regularly review our pay rates and benefit structures. We are looking forward to welcoming you in our stores again - as a colleague or as a customer.

Explore other reviews about Swarovski

5.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Family owned great place to work

Cons

Large company, lots of red tape

2.0
24 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Strong level of autonomy as a Store Manager to drive the business, implement strategies, and influence sales performance Opportunity to develop leadership skills through team coaching, training, and performance management Emphasis on client experience and building meaningful in-store customer relationships Creative freedom to execute sales-driving initiatives and local events Hands-on ownership of business results, which can be very rewarding for self-motivated leaders

Cons

Limited support from regional and district leadership, particularly in satellite locations, which can feel isolating High turnover due to relatively low pay for Crystal Experts and Assistant Managers Budget constraints make it difficult to recruit and retain experienced, high-performing talent Teams may require significant development due to lower wage tiers, increasing workload and pressure on management Store conditions in some locations feel outdated, with limited investment in remodels or upgrades Compensation structure for hourly roles does not always align with expectations or workload

See reviews by: Helpful|Rating|Date|All