Good Pay if you work at a busy store. Good job if you have a good manager. - Retail Sales Associate T-Mobile Employee Review

2.0
16 May 2012
Recommend
CEO approval
Business outlook

Pros

No commission caps, great benefits, is not very stressful (if you love retail and sales), and the potential to make a lot of money.

Cons

There are no excused absences even if you do have a doctor's note. This job can really suck if your manager decides they don't care for you. I notice that a lot of favoritism is paid. Since there is no union, the manager can give you hours based off of performance, even if you are full time.

Explore other reviews about T-Mobile

5.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

very good benefits and pay

Cons

company changing to ai first

2.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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