Good, but in need of a tune up/overhaul - Director T-Mobile Employee Review

3.0
21 Mar 2009
Recommend
CEO approval
Business outlook

Pros

T-Mobile has a long history of being a values oriented company with a record of truly following through on it's "Pay for Performance" promise. While leadership changes and some mis-direction ("Stick Together" was probably a miss...) have hurt the vision and direction of the company, the majority of the leaders genuinely care about the employees and the "way" the company gets results as well as the results that are achieved. Additionally, the leadership has the capability to take a good look at it's own behavior; at the end of 2008, the senior leadership team announced that it was pulling back from it's model of large "all hands" meetings and extensive travel in favor of a "scrappier" approach to doing business.

Cons

In a word, STRESS. There is a unbelievable amount of on going stress at all levels of the company and this isn't driven simply by the current economy. Every project and effort is a fire drill and planning in many cases is non-existent. Yet when delivery isn't at 100% or quality suffers due to this behavior, there are severe penalties for failure. Simply put, if you want to succeed here, have an iron constitution and a risk takers attitude. You should also be comfortable with a lot of change, as things rarely stay the same for more than a quarter at a time.

Explore other reviews about T-Mobile

5.0
22 Apr 2026
Recommend
CEO approval
Business outlook

Pros

This has been the best workplace for me so far. Love the energy, management, people, workplace, free food every now and then, great coffee.

Cons

IT department can be more proactive.

2.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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