People are great but a lot of politics - Store Manager T-Mobile Employee Review

3.0
23 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Peers are all great, overall good experience. I learned a lot that has been extremely beneficial in my career.

Cons

District managers and above are a walking meme. Total joke. We are all adults that work here. They all come off as over enthusiastic elementary school teachers. None of the DMs and up worked the front lines at T-Mobile or any other carrier. They all were hired from outside the company from places like Bath and Body Works. I mean, I am expected to value sales advice from someone that squirted lotion onto peoples hands??

Explore other reviews about T-Mobile

5.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance fun people to work with

Cons

Pay Career advancement and locations

2.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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