Harmful for women and POC - Assistant Manager T-Mobile Employee Review

1.0
13 Jul 2025
Recommend
CEO approval
Business outlook

Pros

There were no positives. This was the most damaging place I've ever worked.

Cons

During my time with T-Mobile, I experienced race-based harassment, gender-based discrimination, and physical assault. I was paid less than male counterparts with fewer qualifications and less experience and lied to about the pay I was to receive after being promoted (then told I could either take the promotion at a lower rate of pay than originally promised or quit). I was called anti-Indigenous slurs. I was grabbed and groped multiple times within and directly outside of the store. I was told not to provide direction or feedback to male reports because they were--and I quote--"alpha males" and should not be expected to accept a woman's authority. The more I spoke up, the greater the retaliation became. I was routinely excluded from meetings; threatened with demotion; and at one point, scheduled to work 11 days straight with no time off. It's been about two years since I quit, and I'm still recovering from the physical and emotional trauma of working here. If you currently work here and are experiencing the same thing, file reports with HR and gather documentation. Everything that happened to me was illegal, especially considering that the three men responsible for the worst of it had been investigated previously for the exact same conduct. I should've pursued legal action and wish every day that I had. Instead, I chose to prioritize my physical safety and mental health and left without filing a formal report. Don't make the same mistake. Speak up regardless of the retaliation, get your documentation in order, call a lawyer, and make a plan. If you're not already working here, DO NOT apply. It is not worth the harm you'll suffer.

Explore other reviews about T-Mobile

5.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great pay if you are willing to work.

Cons

It can be stressful when you are not doing well.

5.0
22 Mar 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Training and "green days" to work on training courses online, team activities for teambuilding, excellent benefits including up to a 10% yearly bonus (merit-based), tuition reimbursement, extra insurance options besides health insurance (pet insurance, free life insurance up to 1.5x yearly salary), stock purchase options and yearly stock award to each employee. One of my favorite benefits is job swaps - so long as your manager clears it, you can swap jobs with an employee from another related department for up to a couple months to gain insight and experience into what the other department does from day to day. I left my last company as it had become a bad environment, and after joining with T-Mobile I realized it was one of the best decisions I've ever made. There are very few days where I wake up not wanting to go to work, and I learn something new every day. When I come across a process I'm not familiar with, my teammates are more than happy to provide on-the-spot training, or schedule a time that works for both of us to do so. Above all, the managers set you up to succeed rather than to fail - they want you to do well, and do everything in their power to make sure you have the tools to do well.

Cons

There's some of the same political bs that any company has, but my team has two excellent managers that make work enjoyable. There are a couple personality issues within the team, as happens with any job, but overall everyone gets along. As far as training goes, there wasn't a whole ton initially (though I believe it's more due to the nature of the job - it's impossible to condense everything into a couple week training course).

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T-Mobile Response
9y
Thanks so much for taking the time to write this -- we love hearing how much you love coming to work! Your words were spot on when you said your team wants you to "do well". That's exactly what we want for all of our team members! The nature of our business is constantly changing and we know how important it is to provide good benefits and equip you with the training and development you need to be successful. We're glad you're taking full advantage of all of it. As we continue to grow and evolve, so will our training and tools. If you ever feel like you're not getting enough of what you need, though, talk it over with your manager and they'll help you get back on track. Thanks again for your feedback and your dedication to T-Mobile. -- T-Mobile Careers Team
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