Title: Poor training, low pay, and lack of support make this a tough job to recommend - Retail Sales Representative T-Mobile Employee Review

1.0
10 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Pros: • Some managers genuinely care and try to help • Opportunity to learn sales skills • Occasional good team camaraderie

Cons

Cons: • Poor training • Unreliable tech • Inconsistent support from RSL and customer care • Low pay for the workload • Long commutes with no compensation • Withholding earned commission upon resignation

Explore other reviews about T-Mobile

5.0
27 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Love the environment and pay

Cons

The customers are what make you or break you, the choice is yours.

2.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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