Giant corporate environment. - Account Executive Travelers Employee Review

1.0
28 Jan 2019
Recommend
CEO approval
Business outlook

Pros

Well known company. Pretty good benefits. I really like a lot of people that I worked with.

Cons

Office redesign to open concept with tiny desks and no privacy - right at a time when multiple studies from Harvard and others are showing that this lowers productivity. 26 pay periods makes no sense for exempt salary employees, forces you to budget two extra paychecks per year rather than just enjoying your salary twice a month on a 24-pay system. Basically no perks or office amenities you would find at a competing multi-billion dollar carrier. No gym, no snacks, no coffee, employees have to pool their own funds just to buy a keurig. No employee appreciation events, no outings, employees had to bring all food for holiday parties - no sponsorship from management. Minimal work anniversary recognition. Not much attempt to make you feel like a part of a team or family. There are some great people that work at Travelers, however there is a strong ego from senior management - almost a sense of “you’re lucky to be working here”, apparently unaware that there is stiff competition for experienced commercial insurance professionals. Recruiters call multiple times per month. Essentially, you can work your butt off, have a great production year and find yourself wondering if anyone noticed.

Explore other reviews about Travelers

5.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

great salary, many opportunities for growth.

Cons

challenging. will require a lot of learning of the systems.

2.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

We receive continuous training to stay up to date with new state regulations and market trends. My colleagues make the day go by quickly. The benefits are very reasonable. There is room for career growth if you know how to network. I appreciate their consistent push for community volunteer opportunities.

Cons

The personal lines department seems to be falling apart right now. Issues with the internal systems are resulting in underwriters doing multiple jobs and becoming a dumping ground for all agent issues even if they aren't underwriting related. I don't feel that the directors are truly expressing to the senior leadership team the impact that all these issues are having on the mental health and quality of life for the employees that are on the front lines trying to maintain a good reputation for the company. It's sad to see how quickly this department has gone downhill and the amount of quality underwriters that are jumping ship for different departments or different companies all together. What's even sadder it that no one with authority seems to care, or listen, when concerns are brought forth. I truly advise anyone considering applying for any position within the personal insurance department to hold off until things start to change - it's not worth the mental anguish that you'll experience.

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